Privacy Policy

We use collected information to provide, maintain, and improve BOS. This may include:

Providing the Services

We use information to:

• Create and manage accounts
• Authenticate users
• Provide platform functionality
• Connect authorized integrations
• Collect and process business data
• Generate dashboards and reports
• Monitor business performance
• Provide SEO analysis
• Provide local business analysis
• Generate recommendations
• Support collaboration and team functionality

AI-Powered Analysis

BOS may use artificial intelligence and machine-learning technologies to analyze authorized business data. AI functionality may be used to:

• Identify business problems
• Detect trends
• Identify opportunities
• Prioritize issues
• Generate recommendations
• Produce summaries
• Generate reports
• Assist with business decision-making

AI-generated recommendations are intended to assist users and should not be considered a guarantee of business results.

Improving BOS

We may use information to:

• Improve features
• Improve platform performance
• Detect bugs
• Understand product usage
• Develop new functionality
• Improve security
• Prevent abuse and unauthorized activity

Communication

We may use contact information to send:

• Account notifications
• Security alerts
• Service-related communications
• Product updates
• Important changes to our Services
• Support responses

Where required by applicable law, marketing communications will be subject to appropriate consent and opt-out mechanisms.

BOS is designed to connect with third-party services.

When you connect a third-party service, BOS may receive information from that service according to:

1. 01The permissions you grant BOS;
2. 02The applicable API or integration rules; and
3. 03The third party's own privacy policies and terms.

You can disconnect an integration through the available BOS controls where supported.

Disconnecting an integration may stop future data collection, but previously collected information may remain in BOS until it is deleted according to our retention practices or your deletion request.

BOS does not control the privacy practices of third-party services.

Where BOS accesses Google user data through Google APIs, we use that data only to provide the functionality that you authorize.

BOS's use and transfer of information received from Google APIs will comply with applicable Google API requirements and policies.

We do not sell Google user data.

We do not use Google user data for advertising purposes unrelated to the functionality you have authorized.

Where applicable, users can revoke BOS's access through their Google account settings or by disconnecting the relevant integration within BOS.

We do not sell or rent your personal information.

We may share information in limited circumstances, including with:

Service Providers

We may use trusted third-party providers for services such as:

• Cloud hosting
• Database infrastructure
• Authentication
• Analytics
• Email delivery
• Monitoring
• Security
• AI processing
• Customer support

These providers may process information only as necessary to provide services to us and are expected to maintain appropriate security and confidentiality.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws
• Respond to lawful requests
• Protect our rights
• Protect users
• Investigate fraud or abuse
• Prevent security threats
• Enforce our agreements

Business Transfers

If BOS or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, or sale, information may be transferred as part of that transaction, subject to applicable law.

We take reasonable technical and organizational measures to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Modification
• Loss
• Destruction
• Misuse

Security measures may include:

• Encryption in transit
• Secure authentication
• Access controls
• Role-based permissions
• Secure credential storage
• Monitoring and logging
• Infrastructure security
• Regular security improvements

However, no internet-based system can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and notifying us if you believe your account has been compromised.

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes
• Enforce agreements
• Maintain security
• Prevent fraud and abuse

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

Retention periods may vary depending on the type of information and how it is used.

Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Disconnect third-party integrations
• Manage communication preferences

To exercise applicable rights, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

You may request deletion of your BOS account and associated personal information.

Depending on the nature of the information, we may:

1. 01Delete the information;
2. 02Anonymize the information; or
3. 03Retain limited information where required by law or reasonably necessary for legitimate business purposes.

Deleting your account may cause you to lose access to your BOS data, reports, configurations, integrations, and other account-related information.

BOS is intended for businesses and professional users.

Our Services are not directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

Depending on where you access BOS and where our service providers operate, your information may be processed or stored in countries other than your country of residence.

Where required, we will use appropriate safeguards for international transfers in accordance with applicable privacy laws.

BOS may generate aggregated or anonymized information from platform usage and business data. Such information may be used to:

• Analyze product performance
• Improve BOS
• Develop new features
• Generate statistical insights
• Understand general trends

We will take reasonable steps to ensure that aggregated or anonymized information does not identify an individual where it is represented as anonymized information.

BOS may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing information to it.

We may update this Privacy Policy periodically to reflect:

• Changes to our Services
• Changes in technology
• Changes in legal requirements
• Changes to our data practices

When we make material changes, we may provide notice through BOS, our website, email, or other appropriate methods.

The "Last Updated" date at the beginning of this policy indicates when the policy was most recently revised.

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us through the official BOS support or contact channel provided on our website.